jilima Terms and Conditions

To use jilima, you must be at least 21 years of age and a resident of the Philippines where online entertainment is permitted under applicable local regulations. By creating an account, you confirm that all information you provide — including your name, date of birth, and payment details — is accurate, complete, and up to date. Each person may hold only one account on the platform; duplicate accounts are strictly prohibited and may result in suspension or permanent closure of all associated accounts. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately at [email protected] so that appropriate action can be taken without delay.

You agree to use jilima solely for lawful personal entertainment purposes and in accordance with these Terms and Conditions. You must not use the platform to engage in any fraudulent activity, money laundering, or any conduct that may harm other users or the integrity of the platform. Automated tools, bots, scripts, or any software designed to manipulate outcomes, exploit system vulnerabilities, or gain an unfair advantage are strictly forbidden and will result in immediate account termination. You must not attempt to reverse-engineer, copy, or redistribute any part of the jilima platform, its content, or its underlying technology. jilima reserves the right to suspend or permanently close any account found to be in violation of these acceptable use standards, with or without prior notice, at our sole discretion.

All transactions on jilima are conducted in Philippine pesos (PHP) through verified local payment channels available to users in the Philippines. You are responsible for ensuring that any funds deposited into your account originate from a legitimate source and belong to you personally. Withdrawal requests are subject to identity verification; jilima may request supporting documents before processing any payout to protect the security of your account. Processing times for withdrawals may vary depending on your account verification status and the payment channel selected, with VIP members receiving priority queue access as outlined on the VIP page. jilima does not charge hidden fees on standard withdrawals, but your payment provider may apply their own transaction charges which are outside our control.

All bets and wagers placed on jilima are final once confirmed; you may not cancel or amend a bet after it has been accepted by thesystem. Odds and game outcomes are determined by the relevant sports results or live dealer procedures, and jilima does not manipulate or influence any outcome in any way. In the event of a technical error, system failure, or data feed interruption that affects the settlement of a bet, jilima reserves the right to void the affected wager and return the staked amount to your account balance. Any winnings derived from bets placed using funds obtained through fraudulent means will be forfeited in full. If you have questions about how a specific bet was settled, please refer to the FAQ page or contact our support team for a detailed review.

Participation in the jilima VIP programme is subject to eligibility criteria that may be updated from time to time; current tier requirements and benefits are always available on the VIP page. Bonus credits, free bets, and other promotional rewards are subject to specific terms that will be communicated at the time the offer is made, including any applicable wagering requirements before withdrawal is permitted. jilima reserves the right to modify, suspend, or discontinue any promotional offer or VIP benefit at any time without prior notice, provided that any rewards already earned and credited to your account will be honoured in accordance with the terms under which they were granted. Abuse of promotional offers — including creating multiple accounts to claim the same bonus — will result in forfeiture of all associated rewards and may lead to account suspension. Players are encouraged to review the terms of each promotion carefully before participating to ensure full understanding of the conditions involved.

jilima is committed to promoting responsible entertainment for all Filipino players on our platform. We strongly encourage all users to set personal limits on their activity and to treat the platform as a form of entertainment rather than a source of income. If you feel that your use of the platform is becoming problematic, we urge you to visit our Responsible Gaming page for guidance, tools, and resources available to players in the Philippines. You may request a temporary self-exclusion or a permanent account closure at any time by contacting our support team at [email protected], and we will process your request promptly and without question. jilima reserves the right to impose limits or restrictions on any account where we have reasonable grounds to believe that a player may be experiencing difficulties related to their gaming activity.

Your personal information is collected, stored, and processed in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. jilima uses industry-standard security measures to protect your account data and financial information from unauthorised access, disclosure, or misuse. We will never sell your personal data to third parties for marketing purposes, and we will only share information with third parties where required by law or where necessary to process your transactions through our payment partners. You have the right to request access to the personal data we hold about you, and to request corrections where that data is inaccurate, by contacting us at [email protected]. By using the jilima platform, you consent to the collection and use of your data as described in our Privacy Policy, and you acknowledge that this consent may be withdrawn at any time by closing your account.

jilima provides its platform on an "as available" basis and does not guarantee uninterrupted access at all times; scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect service availability. To the fullest extent permitted by applicable Philippine law, jilima shall not be liable for any indirect, incidental, or consequential losses arising from your use of the platform, including but not limited to loss of winnings due to technical errors outside our reasonable control. These Terms and Conditions may be updated from time to time to reflect changes in our services, applicable regulations, or operational requirements; the most current version will always be available on this page. Continued use of the jilima platform after any update to these terms constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and contact us to close your account.